hedgehog lab

• General Questions
• 1. What will I need to run solomon (system requirements)?
• 2. Do you have a hosted version of solomon or is it download only?
• 3. What languages is solomon available in?
• Support & Maintenance
• 1. What is the cost of support and maintenance?

General Questions

What will I need to run solomon (system requirements)?

solomon has been developed to run on any operating system supported by Java. This means you can run solo,mon on Windows, Linux (or Unix flavours) and Mac OS X.

solomon comes by default with the embedded HSQLDB database engine but fear not because you can use MySQL as your database backend.We would really recommend that you run solomon on MySQL for optimal performance.

Do you have a hosted version of solomon or is it download only?

solomon is currently only available as a download only product, although we are working on a hosted solution. We don't know when this will be available but we will definitely be shouting from the rooftops when it is.

What languages is solomon available in?

solomon only supports English as of 1.0.

Support & Maintenance

What is the cost of support and maintenance?

Support and maintenance for solomon is absolutely free under the following terms.

• Our default support methods are by e-mail and over the web (forums/chat).
• We offer support on the telephone during our office hours (9am to 5pm GMT) but this cannot be guaranteed in busy times. This is because all our product support is offered directly by the developers, who might not be available instantly on the telephone. However, our response rates and satisfaction over the web are second to none.