hedgehog lab

Case Studies

Testimonials

"fixx is easy to install and easy to use. The interface looks well polished and very professional. After looking at a lot of similar tools to do the job, fixx proved to be the quickest, simplest and cheapest one to implement. On top of that I found the support to be, quick, friendly and helpful."

Wilhelm Stapelberg of Sensornet

"Thank you very much for your support, this was in fact the best support I have ever had in my life concerning a software product - exceptional! Thank you!"

Stephan Uebelhör of gateone GMBH

"fixx is a rarity - bug management software which has remembered to pause for breath and think about the user interface. Our team, from front-end to back-end, through to project management and clients bought into it instantly."

Chris Stainthorpe of bgroup

"fixx has, after only a short period of time, become an invaluable tool for us as a easy to use high quality tool. It has helped us become more productive and focused. If you need a solid issue tracking tool with a intuitive user interface then fixx should be an obvious choice."

Kristian Lunde of MySapient

"I must admit that Hedgehoglab has the best support service I have ever experienced in my life - all your problems will be sorted out in no time!"

Radoslaw Szalski

"Wow, you guys just blew my mind with the turnaround time. I'll be recommending fixx!"

Brandon Sneed

"fixx solves the Goldilock's problem -- not too cumbersome, not too lightweight. It fits well into our existing workflow and allows us to track both software and non-software task issues. The support team went to great lengths to solve my configuration issues -- responding quickly and precisely even over the weekend -- which is more remarkable given the 8 hour time difference between us. Do these guys ever sleep?"

Christopher Werby of Pipsqueak Productions, LLC

"fixx is easy to use and advanced at the same time. The thing I like about fixx is that it lists issues across all projects immediately, so you don't have to chose a project as the first step and go through complex navigation to get to your issues."

Tim van der Meel of DPI Animation House

"fixx was just what I was looking for - finally a bug and issue tracker that is approachable and easy to use by my non-technical clients. Well done hedgehog lab on a great product!"

Simon Oram of ElectroSoup

" One of my favourite features is the fact fixx is browser-based. Downtime is not a concern like it is when using a hosted web-based issue tracker. The simple interface is a joy to use, especially in contrast with the cluttered interfaces of more established issue trackers like JIRA and BugZilla. "

John Blackbourn

"Implementation of fixx was one of the simplest I've seen, and in only about 15 minutes we had a fully functional ticket tracking system in place. It wasn't entirely without trouble though, but the support was quick, friendly and professional. Just outstanding."

Pasi Orovuo

"Having worked with all the major issue tracking software under the sun, I have yet to find one that rivals fixx's intuitive UI which perfectly balances between being too simple and being too full-featured. Everyone at hedgehog lab has been super responsive and any suggestions/questions I had were implemented/answered sooner rather than later. fixx is definitely here to stay!"

Martijn Laarman of Datheon Database Solutions

"Well guys, I've gotta hand it to you. I am very impressed. I think the user interface is really intuitive. Great job."

Simon Coxon

"I absolutely love fixx! It is the first application I've used that handles feature requests and improvements the way I've wanted and the roadmap feature is too cool!"

Troy Moreland of Identity Automation

"We really like your UI and feel you are moving in the right direction toward becoming the most powerful and fast/easy to use Issue Tracker, good job."

Shayne Micchia of Island IT Business Consulting

"With this kind of support, I sure will be sticking around."

Wil Moore

"Installation was painless! In less then five minutes I'd (securely) rolled out fixx across our company's internal network on a Debian box. It plays really nice when being proxied via Apache and there was no need for any jiggery pokery. Really smart packaging."

Jamie Curle of C & C Design

"fixx made our software development more effective. I find it easy-to-use and intuitive. I really appreciate your support team, who always respond quickly and are willing to solve problems."

Michal Horák of PeckaDesign